We do not collect personal information unless you voluntarily provide it to us. For example, we collect your name, email address, and your password when you register an account; when you order goods from us, we collect your billing address, shipping address, phone number and payment information. We also store your order history. You can choose to store your contact and billing information with us.
Our servers automatically log some information that comes from you, like which browser you are using, your IP address, what IP address you came to SmartSign from, and how you navigate within our site. This information cannot be used to identify you personally, but it helps us to determine if someone else is accessing your account without authorization.
We also track your usage history, such as your search history and which content you have accessed. This history lets you easily backtrack to a location you’ve previously visited.
If you receive emails from us, we use web beacon technology to track whether you have clicked on individual email advertisements.
We may use your personal information to personalize your profile, maintain the SmartSign family of sites, make improvements to the site, and to communicate with you. We will share your personal information with third parties only under the following conditions:
If you do not want to us to share your personal information with our partners, receive catalogues, or marketing emails, you can unsubscribe at the My Account page. Even if you do opt out, we may still use your personal information to communicate with you regarding your account, fulfil your orders, or if required by law.
To deactivate your account, please email firstname.lastname@example.org or call us at 800-952-1457.
The personal information you provide us, including your payment information, is stored on access-controlled, secure servers, and the people who work on SmartSign data are all required to keep your information confidential and secure. All data you submit to SmartSign is encrypted and stored in PCI-compliant data centers. In the event a security breach happens, we will promptly inform you.
We do not collect information from anyone that we know is a minor under 18. If we become aware that you are a minor under 18, your account is subject to cancellation and your data is subject to deletion.
When you cancel your account, your data will be deleted automatically within 30 days.